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Return Policy

You may cancel or return the order, without invoking any reason, within 14 calendar days of the date you received the product, pursuant to Law no.130 / 2000.

Montblanc Romania guarantees full reimbursement on condition that all products are returned in the same condition they were receiving. This means that the products must not have been damaged, altered, and any label of the product intact. The warranty certificate must also be returned. The shipping cost is not refunded.

Consumables and customized products can not be returned: writing instruments that have been engraved and / or leather articles that have been embroidered upon request and with the written consent of the customer.

If you wish to cancel or return the order, please email us at contact@montblancromania.com or contact us by phone, M: 0770 322 793.

Repayment is made using the same method used to make the payment as soon as possible within 2 days of receipt of your cancellation notice, provided we have received the items.